De'Longhi KBM3011 Kettle ( Metropolis Finish)
from Delonghi
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 Category: Kitchen & Home
Model No: KBM3011
Release Date: 20/10/2003
Availability: dispatched within 24 hours
Index: Kitchen & Housewares
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Kitchen Shopper Price: £47.58
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satisfaction from customer service at Delonghi  Sent: 23 October 2008
DeLonghi Metropolis KBM3011 Jug Kettle.
I have never written a review before but wanted to let people who had bought this kettle and were disappointed,know that it is worth contacting customer services at Delonghi.
I too was disappointed with the difficulty of the lid and when I read the amazon reviews I e mailed them with my complaint. They replied that they had no other complaints about the kettle!!! However they sent me a replacement lid and it is no longer a chore to fill the kettle so my guess is that they have altered the lid in some way. I was on the point of buying another kettle because it was so difficult to get the lid off and on. So it might be worth an e mail to them.
Smart Looks and a Good Buy Sent: 20 September 2008
I nearly did not purchase this after reading the reviews. However, having enjoyed it for a month now I took this unusual step (for me) in writing this review.
Firstly, in terms of construction it is a well made robust kettle that will withstand normal use without chipping, however, if you are clumsy and are prone to knocking things you will undoubtably chip it ( and any other similar product too if it comes to that!)
Secondly, provided that you follow the manufacturers instruction prior to use, ie boil the kettle three times and empty the contents each time (ie do not use) you will NOT have a problem with strange tastes in the future.
We are very satisfied with the De Longhi - my only criticsm is that it is quite noisy when boiling compared to the previous plastic kettle we had - that apart it is a good looking and very serviceable product.
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Associated kitchen categories: Bestselling kitchen appliances & cookery hardware electric kettles, kitchen appliances, KBM,3011, KBM3011 |
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